DevOps Support Engineer - ELFOCO GLOBAL

DevOps Support Engineer

Responsibilities:

Monitor servers remotely to ensure smoothly operation on daily basis
Perform root cause analysis for production errors
Provide technical support to business teams and customer personnel
Fix or escalate issues when problem occurs to minimize downtime
Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
Provide first line of support for network related issues
Building and setting up new development tools and infrastructure
Deploy updates and fixes
Manage domains and IP addresses
Automate the maintenance of cloud-based servers
Develop scripts to automate visualization
Design procedures for system troubleshooting and maintenance
Perform other ad-hoc duties in response to customer emergency inquiry
Exposure multiple programming languages and platforms (e.g. Python, HTML, C#, SQL, Linux) is a plus

Requirements:

Diploma or certificate in IT/Computer Science
Familiarity with Server OS: Linux/CentOS, Windows Server
Knowledge of SSH, SMTP, Apache, Proxy, Load Balancer, Firewall, FTP, MSSQL, MongoDB
Basic skills of setting up DNS, RDNS, Mail Server
Understands CPU and Memory usage loads
High problem solving skills and capable to work independently as well as part of team.

Benefits: